Effective Date: December 23, 2025
Welcome to CyLubes L.L.C-FZ! By accessing or using our website, https://cylubes.com/ (the “Website”), and any associated services provided by CyLubes, you agree to comply with and be bound by the following Terms and Conditions. These Terms govern your use of the Website and our services. Please read them carefully.
If you do not agree with these Terms, you must not use our Website or services.
1. Definitions
- “CyLubes” refers to CyLubes L.L.C-FZ, the company operating this Website.
- “Services” refers to the products and services offered through the Website, including but not limited to marine lubricants and urea trading.
- “User,” “you,” or “your” refers to the individual or entity accessing or using the Website or Services.
2. Use of the Website
- You may use our Website and Services only for lawful purposes and in accordance with these Terms.
- You agree not to use the Website in any way that may damage, disable, overburden, or impair the functionality of the Website or interfere with other users’ access to the Website.
3. Intellectual Property
- All content on the Website, including text, graphics, logos, images, videos, and software, is the property of CyLubes or its licensors and is protected by copyright and intellectual property laws.
- You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal or business purposes. Still, you may not reproduce, distribute, modify, or otherwise exploit the content without our prior written consent.
4. Products and Services
- CyLubes offers a variety of marine lubricants and urea products, which are subject to availability. Prices, specifications, and other details about our products and services are subject to change without notice.
- We do not guarantee the availability of products at any specific time. If a product is unavailable, we will notify you and provide alternatives when possible.
5. Orders and Payments
- When placing an order through the Website, you agree to provide accurate, complete, and up-to-date information. Any payment for products or services will be processed securely.
- Payment methods may include credit cards, bank transfers, or other methods provided through the Website. All transactions are subject to applicable fees.
- CyLubes reserves the right to refuse or cancel any order at our discretion.
6. Shipping and Delivery
- We will make reasonable efforts to deliver the products to you within the specified time frame, but delivery dates are not guaranteed.
- Shipping costs and delivery methods will be provided at the time of order, and CyLubes is not responsible for any delays caused by third-party carriers.
7. Privacy and Data Protection
- Our Privacy Policy governs how we collect, use, and protect your personal data. By using the Website, you consent to the collection and processing of your personal data as outlined in the Privacy Policy.
8. Limitation of Liability
- To the fullest extent permitted by law, CyLubes shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or Services.
- We make no warranties or representations about the accuracy, completeness, or reliability of the content on the Website. You use the Website and Services at your own risk.
9. Indemnification
- You agree to indemnify and hold harmless CyLubes, its directors, officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Website, violation of these Terms, or violation of any rights of a third party.
10. Third-Party Links
- Our Website may contain links to third-party websites or services that CyLubes does not operate. We are not responsible for the content or privacy practices of these third-party sites.
- Clicking on these links is at your own risk.
11. Termination
- CyLubes reserves the right to suspend or terminate your access to the Website at any time, without notice, if you violate these Terms or engage in any unlawful activity.
- Upon termination, your right to access and use the Website will immediately cease.
12. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from the use of the Website shall be subject to the exclusive jurisdiction of the courts in Dubai, UAE.
13. Modifications to the Terms
- CyLubes reserves the right to modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review these Terms periodically for any updates.
14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
CyLubes L.L.C-FZ
Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
Email: sales@cylubes.com
Website: cylubes.com