Effective Date: December 23, 2025
At CyLubes L.L.C-FZ, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://cylubes.com/ (the “Website”), and use our services.
By accessing or using the Website, you agree to the practices described in this Privacy Policy. If you disagree with this policy, please refrain from using our services.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: When you contact us or complete forms on our Website, we may collect personal information, such as your name, email address, phone number, and any other details you provide.
- Usage Data: We collect information about how you use our Website, such as IP addresses, browser type, pages visited, and the date and time of your visit.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To provide and improve our services.
- To respond to your inquiries and support requests.
- To send you marketing communications, updates, and promotions (if you have opted in to receive them).
- To monitor and analyze website usage to enhance user experience.
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website and conducting our business (e.g., hosting, analytics).
- Legal Requirements: We may disclose your information if required by law, to protect our rights, or in response to a legal process.
- Business Transfers: If CyLubes is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Security of Your Information
We take reasonable measures to protect the security of your personal data, including encryption, firewalls, and secure storage. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
- Opt-out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you.
To exercise these rights, please contact us at sales@cylubes.com.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
7. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we learn that we have collected personal data of a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
CyLubes L.L.C-FZ
Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
Email: sales@cylubes.com
Website: cylubes.com